Accessibility Conformance

The website is fully compliant with RGAA (General Accessibility Improvement Framework) version 4.1.2.

Audit Results

An independent external audit conducted by ACCESS MAN, which was independent of the site’s design and development, confirmed that the website meets 100 % of the RGAA accessibility criteria. 

Pages Tested for Compliance

The following pages were audited as part of the accessibility assessment :

Content Not Covered by Accessibility Requirements


Some technical components, such as the chat feature, are automatically generated by external services (Salesforce and Easyware) and are not directly controlled by the National Police.
In addition, one interface component within the navigator process is not accessible via keyboard. The Cybermalveillance widget by ACYMA, which supports this component, is considered third-party content and is neither directly controlled nor funded by the National Police or the National Gendarmerie.

Technologies Used

The website accessibility relies on standard web technologies:
   • HTML
   • CSS
   • JavaScript
Testing Tools and Assistive Technologies
Accessibility tests were performed using Chrome, Firefox, and Safari, with the following assistive tools:
   • VoiceOver (Safari)
   • NVDA screen reader
   • RGAA Assistant
   • Web Developer
   • PDF Accessibility Checker
   • Color Contrast Analyzer
   • Microsoft Accessibility Checker (Windows 10 and 11)

Need Assistance ?

If you experience difficulty accessing any page or service, the Ma Sécurité team can provide access to the content in an alternative format or direct you to an accessible version. You can:
   • Send a message through the contact form
   • Email Ma Sécurité at : masecurite-edito@interieur.gouv.fr

Filing a Complaint

If you have reported an accessibility issue to the website manager and have not received a satisfactory response, you may contact the Defender of Rights through one of the following options :
   • Send a message to the Defender of Rights
   • Contact the regional delegate of the Defender of Rights
   • Send a letter by post (free, no stamp required) :
Defender of Rights
Libre réponse 71120 – 75342 Paris CEDEX 07

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Location information

To facilitate your navigation on the site, it is important to choose a police station by entering your postal code or your city. This way, you will have the exact location of a police station or a gendarmerie as well as their opening hours. If you do not wish to enter a police station, your navigation on the site will remain limited and some online services may not be accessible. Only the postal code of the chosen service is kept for the time of your navigation. You can delete or modify your reception point at any time.

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Please note: some of the services offered on the site, such as chat, require you to choose a contact person.

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Please note: some of the services offered on the site, such as chat, require the choice of a police station.

You can choose a police station or modify your choice at any time, in the "Police station" menu.

You can change your choice at any time, in the "Home" menu.

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