Accessibility

Established on 8 March 2022.

The Ministry of the Interior is committed to making its service accessible, in accordance with Article 47 of Law 2005-102 of 11 February 2005.

The Ministry of the Interior is working on its multi-annual accessibility plan and annual action plans. These documents will be made available under this link when they are available.

Masecurité.fr (https://masecurite.interieur.gouv.fr) is technically based on the national police website Moncommissariat.fr put online on March 28, 2022 and functionally on the first feedback from users. In this respect, Masecurité.fr is considered to be an upgrade of the Moncommissariat.fr site and meets the specifications of the related accessibility declaration.

Compliance status

Masecurité.fr is partially compliant with the RGAA.

Test results

A compliance audit carried out by the external evaluation company Access Man evaluates the average compliance rate of the site at 91.4% with 75% of the criteria met.

Content not accessible

Non-compliance

Despite our efforts, some content is inaccessible. Corrections will be made by Masecurité.fr in a later version of the site, which is scheduled to be launched in the first half of 2023. Please use the contact form on the site if you encounter a problem (https://masecurite.interieur.gouv.fr).

Below is a list of known limitations:

Images :

Some decoration images are not correctly identified and the information associated with the images is not always relevant.

Links:

Many links are not explicit.

Scripts :

Some scripts are not accessibility friendly or not usable with the keyboard and status messages are not rendered by assistive technologies.

Mandatory elements:

Some source code errors and empty paragraph tags used for presentation purposes prevent correct rendering by assistive technologies.

Presentation:

The "Twitter" button is not visible in all display modes.

Viewing:

The PDFs have accessibility errors and the moving text in the 'kidnap alert' banner cannot be controlled by assistive technologies.

Disproportionate load exemptions

None.

Content not subject to accessibility requirements

The videos on the site use a video player which is considered to be content from a third party entity that is neither controlled nor funded by the Home Office.

Establishment of this accessibility statement

This statement was issued on 8 March 2022.

Technologies used

The accessibility of Masecurité.fr is based on the following technologies:

HTML
CSS
JavaScript
Symfony 5.4
Sulu component for the CMS part
PHP 7.4 (version 8.1 for Masecurité.fr)

User agents, assistive technologies and tools used to verify accessibility

The version of the RGAA used for testing is 4.1.

The rendering of content with assistive technologies was tested in accordance with the test environment described in the technical method of the General Improvement Framework (RGAA 4.1) developed by the Interministerial Digital Directorate (DINUM).

The tests of the web pages were carried out with the following combinations of web browsers and screen readers:

NVDA screen reader version 2021.3.1 with Chrome version 98.0.4758.102
JAW 2020 with Firefox version 97.0.1.
VoiceOver(macOS 10.15) and Safari 14.1
TalkBack with Android 10 and Chrome version 96.0.4664.104
RGAA Assistant version 1.2.1
Web Developer version 0.5.4
PDF Accessibility Checker version 3.0.7
Colour Contrast Analyzer version 3.1.2

Site pages audited for compliance

The audit covers a sample of 14 pages in accordance with article 1.5.2 of the RGAA 4.1:

  1. Accueil
  2. Moteur de recherche avec mot « plainte »
  3. Formulaire de contact
  4. Mentions légales
  5. Je suis victime d’un cambriolage
  6. Portail de signalement des violences sexuelles et sexistes
  7. Opération tranquillité vacances
  8. Numéros utiles 67
  9. Localiser mon commissariat
  10. Informations locales Bas-Rhin
  11. Un café avec un policier
  12. A la une
  13. Partez en vacances en toute sécurité
  14. Informations locales

Improvement and contact

If you are unable to access a content or service, you can contact the person in charge of Masecurité.fr to be directed to an accessible alternative or to obtain the content in another form.

Contact form: https://masecurite.interieur.gouv.fr

Appeal procedure

This procedure is to be used in the following case: you have notified the website manager of an accessibility defect that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response.

You can :

Write a message to the Human Rights Defender

Contact the delegate of the Human Rights Defender in your region

Send a letter by post (free of charge, do not put a stamp):


Défenseur des droits
Libre réponse 71120 - 75342 Paris CEDEX 07



 

Display settings

Choose a theme to personalize the appearance of the site

Display settings

Choose a theme to personalize the appearance of the site

Choose a police station

The information will correspond to your location.

To talk to a police officer, 24 hours a day, 7 days a week

I specify a city or a postal code*.

(*) To access the instant messenger, please enter a city or a postal code, then click on validate.

Location information

To facilitate your navigation on the site, it is important to choose a police station by entering your postal code or your city. This way, you will have the exact location of a police station or a gendarmerie as well as their opening hours. If you do not wish to enter a police station, your navigation on the site will remain limited and some online services may not be accessible. Only the postal code of the chosen service is kept for the time of your navigation. You can delete or modify your reception point at any time.

Choose my contact person

Your choice is saved

You wish to consult the local information

Select your service

You wish to delete this contact person

Please note: some of the services offered on the site, such as chat, require you to choose a contact person.

You can choose a contact person or change your choice at any time, in the "Welcome" menu.

You wish to delete this police station

Please note: some of the services offered on the site, such as chat, require the choice of a police station.

You can choose a police station or modify your choice at any time, in the "Police station" menu.

You can change your choice at any time, in the "Home" menu.

This service is linked to your selected contact or police station.