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MINISTÈRE
DE L'INTÉRIEUR

Ma Sécurité

The national police and gendarmerie support you online for your procedures

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  • EN - English

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    1. Homepage
    2. Accessibility

    Accessibility

    Established on 8 March 2022.

    The Ministry of the Interior is committed to making its service accessible, in accordance with Article 47 of Law 2005-102 of 11 February 2005.

    The Ministry of the Interior is working on its multi-annual accessibility plan and annual action plans. These documents will be made available under this link when they are available.

    Ma Sécurité (https://masecurite.interieur.gouv.fr) is technically based on the national police website Moncommissariat.fr put online on March 28, 2022 and functionally on the first feedback from users. In this respect, Ma Sécurité is considered to be an upgrade of the Moncommissariat.fr site and meets the specifications of the related accessibility declaration.

    Compliance status

    Ma Sécurité is partially compliant with the RGAA.

    Test results

    A compliance audit carried out by the external evaluation company Access Man evaluates the average compliance rate of the site at 91.4 % with 75 % of the criteria met.

    Content not accessible

    Non-compliance

    Despite our efforts, some content is inaccessible. Corrections will be made by Ma Sécurité in a later version of the site, which is scheduled to be launched in the first half of 2023. Please use the contact form on the site if you encounter a problem (https://masecurite.interieur.gouv.fr).

    Below is a list of known limitations:

    Images :

    Some decoration images are not correctly identified and the information associated with the images is not always relevant.

    Links:

    Many links are not explicit.

    Scripts :

    Some scripts are not accessibility friendly or not usable with the keyboard and status messages are not rendered by assistive technologies.

    Mandatory elements:

    Some source code errors and empty paragraph tags used for presentation purposes prevent correct rendering by assistive technologies.

    Presentation:

    The "Twitter" button is not visible in all display modes.

    Viewing:

    The PDFs have accessibility errors and the moving text in the 'kidnap alert' banner cannot be controlled by assistive technologies.

    Disproportionate load exemptions

    None.

    Content not subject to accessibility requirements

    The videos on the site use a video player which is considered to be content from a third party entity that is neither controlled nor funded by the Home Office.

    Establishment of this accessibility statement

    This statement was issued on 8 March 2022.

    Technologies used

    The accessibility of Ma Sécurité is based on the following technologies:

    HTML
    CSS
    JavaScript
    Symfony 5.4
    Sulu component for the CMS part
    PHP 7.4 (version 8.1 for Ma Sécurité)

    User agents, assistive technologies and tools used to verify accessibility

    The version of the RGAA used for testing is 4.1.

    The rendering of content with assistive technologies was tested in accordance with the test environment described in the technical method of the General Improvement Framework (RGAA 4.1) developed by the Interministerial Digital Directorate (DINUM).

    The tests of the web pages were carried out with the following combinations of web browsers and screen readers:

    NVDA screen reader version 2021.3.1 with Chrome version 98.0.4758.102
    JAW 2020 with Firefox version 97.0.1.
    VoiceOver(macOS 10.15) and Safari 14.1
    TalkBack with Android 10 and Chrome version 96.0.4664.104
    RGAA Assistant version 1.2.1
    Web Developer version 0.5.4
    PDF Accessibility Checker version 3.0.7
    Colour Contrast Analyzer version 3.1.2

    Site pages audited for compliance

    The audit covers a sample of 14 pages in accordance with article 1.5.2 of the RGAA 4.1:

    1. Accueil
    2. Moteur de recherche avec mot « plainte »
    3. Formulaire de contact
    4. Mentions légales
    5. Je suis victime d’un cambriolage
    6. Portail de signalement des violences sexuelles et sexistes
    7. Opération tranquillité vacances
    8. Numéros utiles 67
    9. Localiser mon commissariat
    10. Informations locales Bas-Rhin
    11. Un café avec un policier
    12. A la une
    13. Partez en vacances en toute sécurité
    14. Informations locales

    Improvement and contact

    If you are unable to access a content or service, you can contact the person in charge of Ma Sécurité to be directed to an accessible alternative or to obtain the content in another form.

    Contact form : https://masecurite.interieur.gouv.fr

    Appeal procedure

    This procedure is to be used in the following case: you have notified the website manager of an accessibility defect that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response.

    You can :

    Write a message to the Human Rights Defender

    Contact the delegate of the Human Rights Defender in your region

    Send a letter by post (free of charge, do not put a stamp):


    Défenseur des droits
    Libre réponse 71120 - 75342 Paris CEDEX 07



     

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